I thought I was one of the rare few who had problems with e-filing. I read of one or two guys who wrote to the papers saying how easy it was. After asking the tax e-returns advisor who showed up at our company to demo to us how easy it was, I gave it a try even though I’d already filed my returns manually. (The gentleman said it’s OK to file it again electronically. You won’t get taxed twice in a year!!).
So, after trying about half a dozen times to register for my digital cert at home unsuccessfully, I tried it for another half a dozen times in the office and got it. I had it copied into a thumb-drive and loaded it into my home pc. Then I tried to file my e-returns for another half dozen times. It just didn’t work. There was no response at all, even when I kept clicking on the “tandatangan dan hantar” box continuously. I went back to my office pc and “exported” the digital cert this time and then went back home, “imported” it, and tried again.
More than 2 weeks after I started this quest (I was already feeling like Thomas Edison and his light bulb experiments) I managed to get my e-filing through. Persistence pays. But then I didn’t have the deadline hanging on my neck to worry about.
This morning I read about an “IT savvy, a Webmaster, and a system administrator. I also design online PDF forms for my clients.
But when I got “Pemegang No. K/P pengenalan ini belum cukup umur 18 tahun” and “Pendaftaran Sijil Digital Anda Tidak Berjaya” after doing everything right with the PIN, Digicert etc, I gave up after three tries.”
Looks like I wasn’t alone.
And looks like somebody in the IRB’s got a lot more work to do in that area before they say “everybody’s got to do e-filing next year”…